Sunday December 3, 2023

FanFood Extends Contactless Food Delivery to College Sports Gameday Experience

  • From Now On has announced a partnership with FanFood.
  • Fans can order concessions right from the team's mobile app with FanFood integration.
Photo Credit: © Richard Ryman/USA TODAY NETWORK-Wisconsin via Imagn Content Services, LLC
Copy Link
Link Copied
Link Copied

As fans slowly make their way back to stadiums after months of events with no fans, the rules of the game have changed. Expectations for a live event experience are different. Fans want to feel safe, and contactless solutions are the key to success for the teams that serve them.

From Now On, an Omaha, NE mobile communications platform provider, works with colleges, high schools  and sporting events around the country to optimize mobile touch points for fans.  Their FanX™ mobile app includes access to everything the fan needs for gameday: game event schedules and team information, live stats and streaming, even digital programs and tickets, and more. Now, to bring even more value to their customers, From Now On has announced a partnership with FanFood that will bring another essential element to their mobile apps: mobile concessions ordering and delivery.

FanFood brings contactless delivery to the concourse for all schools on the FanX platform. Now, Instead of having to get up and wait in line to get concessions, fans can put their order via the app, and go pick it up once it is ready or even have it delivered to their seat, depending on the venue.

“Patrons need to feel safe. If they don’t feel safe, they’re unlikely to spend more time and money at a venue,” Carson Goodale, Co-Founder & Chief Strategy Officer of FanFood recently told Front Office Sports. “So being able to offer that contactless solution is top of mind for most venues. It’s almost an expectation that venues should have something like this as an option. On top of all that, it also saves venues money on labor costs, which can translate to more revenue.”

A major factor in the two companies partnering together was a shared goal: giving athletic departments access to great tools at low financial cost. Because of the financial effects of the COVID-19 pandemic, staying digitally connected with fans is even more important in achieving an organization’s goals. Being able to communicate real-time updates to fans via push notifications, sharing content like digital programs and sponsored offers, and now mobile ordering, have all become key tools for organizations seekins to improve the digital journey of the fan on gameday.

“I think FanFood and From Now On both are very community focused,” Sue Thaden, CEO of From Now On said. “We really look at our customers as a community, and together what we’re able to do is take those best practices of all of our partners, all of our schools, and together create an even greater community of best practices and ideas for those folks to draw on.”

Because of the low financial cost in implementing these solutions through From Now On, even smaller colleges and high school programs can afford to invest the resources necessary to create a memorable game day experience.

“In many ways, I think contactless solutions have leveled the playing field,” Thaden added. “With platforms like ours, it’s reasonably affordable and all levels are utilizing it as a great communication platform to keep people informed.”

Moving into 2021, both parties see the contactless solution they have collaborated on as a huge part of the new normal. When fans are fully allowed back into venues, it’s likely that the convenience of solutions like these will have altered the behavior and preferences of many fans permanently.

“Once habits are changed, they’re the new habit,” Thaden concluded. ”If the new habit is more convenient, they will never go back.”

Learn more about From Now On | Learn more about FanFood 

Ready to see more? Find out how you can get started with an all-in-one contactless gameday solution from FanFood & From Now On here

Copy Link
Link Copied
Link Copied

What to Read

A lawsuit against the university of Oregon could dictate the future of Title IX and NIL.

New Lawsuit Could Decide Whether NIL Is Subject To Title IX

It's one of the biggest unanswered questions of the NIL era.

USGA’s Amanda Weiner on Delivering
Personalized Fan Experiences with
 AI and Automation

How the USGA is using AI to streamline content creation and distribution.
Michigan head coach Jim Harbaugh's comments on athlete compensation highlight the NCAA's hypocrisy.

Jim Harbaugh’s Athlete Compensation Comments Highlight NCAA Hypocrisy

Harbaugh can donate to athletic department employees, but not players.

Financial Woes Could Force Arizona To Cut Sports Programs

Financially struggling university to consider dropping some varsity teams.
podcast thumbnail mobile
Front Office Sports Today

CFP Looking to Super Bowl for Media Rights Plan


Featured Today

The College Football Playoff is considering rotating TV networks for the national championship game.

CFP Considers Super Bowl-Like Rotation For National Championship Game

Multiple networks could share rights to the championship game, sources told FOS.
Brett Favre
November 27, 2023

Favre Welfare Case Hold-Up? "AG’s Office Has Not Expressed Interest In Pursuing"

The DOJ interviewed Brett Favre in early 2020.
The future of the Pac-12 rests on a court decision.
November 24, 2023

The Pac-12 Plays Its Final Regular-Season Game. Then A Court Decides Its Fate.

The conference's future rests with a court decision.
Lane Kiffin
November 9, 2023

Ole Miss, Lane Kiffin Lawyers Argue for Dismissal of Player Lawsuit

FOS obtained audio of Lane Kiffin's interaction with the player behind lawsuit.


Powered By

Careers in Sports

Looking for a new job? Check out these featured listings and search for openings all over the world.
Multiple - USA Careers
Live Nation
Multiple - USA Careers
Saco Bay PT
Multiple - USA Careers
FC Barcelona vs. Real Madrid in Texas.

FC Barcelona, Real Madrid Set AT&T Stadium Soccer Attendance Record

Sixth Street organized the match as part its U.S. Soccer Champions Tour.
November 14, 2022

Vegas Resorts Going All Out for Formula 1 Grand Prix

MGM Resorts will build a grandstand for the Las Vegas Grand Prix.
A young fan holds a sign for Julio Rodriguez during the 2023 MLB Home Run Derby.
July 12, 2023

MLB Median Ticket Buyer Down to 43 Years Old

Games are shorter and higher scoring thanks to new rules.

NHL’s Chris Foster on Amplifying Content Distribution With Automation

Learn how the NHL is using WSC Sports to increase fan engagement.

How QuintEvents is Changing the Game of Premium Fan Experiences

Over the last decade, we’ve seen a noticeable shift in the psyche…
October 7, 2022

MLB Attendance Pops Up, But Falls Below 2019 Levels

MLB attendance rose from 2021, but still lagged behind 2019 levels.
September 16, 2022

Baron Davis, Michele Roberts Help Launch Fan Controlled Hoops

The league will begin its inaugural season on Feb. 7, 2023 in Atlanta.

Webinar: How to Improve the Fan Experience at the Stadium and Online

Learn how pro sports teams are improving the fan experience.