• Loading stock data...
Thursday, December 12, 2024

How Social Media Affects How Front Offices Act

The impact of signaling in trade markets and what teams can do.

(photo via SB Nation)


The real-time nature of platforms such as Twitter, but also of Facebook and Instagram, have completely upended sports journalism, and as a result, has also changed the way fans have consumed their media. It’s also no secret that these same platforms are looking for further integration via live streaming rights. However, social media has also changed the way front offices are operating, and may continue to do so, as they reach the so-called economic equilibrium in the new world order.

One way that social media can affect front office decisions is through signaling.


A Primer On Signaling

While the linked paper focuses on the job market, signaling theory applies to many other aspects of life — including free agency in sports and trade market (which essentially boils down to a job market anyways).

Signaling is exhibited in markets where there is asymmetric information — that is, when one party has more information than the other. In Spence’s model, education acts as a signal to employers about their capabilities. If the employer has the perception that a college degree is more likely to result in a good employee, they will also have a more positive outlook on a job applicant with a college degree.

This is actually extremely valuable in the real-world, where both sides benefit: good applicants are more likely to invest in education (with bad applicants being less likely to invest due to the costs of signaling), and employers are more likely to gain, with the assumption of costly signals.


Signaling in the Trade Market

Signals also appear in sports, particularly in both the trade and free agency market. My focus here will be on trades.

A good example applies to players who are being shopped on the trade market.

If a team is actively looking to trade a player, it is because they are not receiving sufficient value from them — the cost being either the monetary value (which especially matters in salary cap leagues, but also in non-salary cap leagues), playing time, or a negative effect on culture. If there are two teams, A (the giver) and B (the receiver), and B knows that Team A has been looking to trade a player, it can act as a signal that there is something wrong with them.

Perhaps this player is mean to his/her teammates. Maybe they don’t practice very hard. Either way, there is some invisible information that is being conveyed when the player is being shopped.

Since all teams are looking to extract maximum value out of trades, it is rational that Team A would downplay trade rumours, which would decrease their own leverage in trade negotiations.

We saw this happen just last year in the NBA, when Kings GM Vlade Divac adamantly denied claims that his team’s franchise player, DeMarcus Cousins, was on the trade market — just two weeks before trading him during the 2017 All-Star Weekend.

And these denials are less effective than ever: in sports such as the NFL, NBA, NHL, and MLB, where reporters such as Adrian Wojnarowski consistently break trades, rumours, and signings, teams (and fans) are less likely to be fooled by general managers’ and team officials’ attempts to protect their player’s value.


How Signals Can Be Used for Good

Or, rather, how teams can leverage signaling theory for their own advantage.

If we split player value into tangible performance (i.e.: goals, points, assists, etc.), and intangible performance (i.e.: leadership, competitiveness, work ethic, etc.), it becomes immediately clear that, while intangible performance is important, measuring it also becomes a qualitative and imprecise science.

Much like the practice of hiring employees in traditional labor markets, measuring intangible performance comes down to the use of signals.

Signals including number of teams the player has played on, draft position, body language, and interviews all contribute to the evaluation of a player — whether this evaluation is implicit or explicit.

Since a team’s utility function will only comprise of observed variables, and since this model is more likely than not to be a mental model, front offices will place a greater weight on what they can see.

With math, there are many techniques to control for the effect of unobserved variables. Techniques such as instrumental variables and first differencing exist to help with this problem.

But if a team primarily uses mental models to evaluate intangible performance, this simply isn’t possible.

Consider this example: if there are only three possible variables to be used in evaluating intangible performance — leadership, competitiveness, and work ethic, but one of those variables are masked (say work ethic), a greater weight will be placed on the remaining two variables. Any signal that indicates leadership ability or competitiveness will be factored into an evaluation of a player, while work ethic will be ignored.

In this example, if a player’s work ethic is poor, the prospective team would have no way of knowing this.

Similarly, this can also be used in real trade markets — when unfavourable information about a given player is released, a team should release more information such that it acts as a positive signal and counterbalances the negative signal. This ensures that the negative effect of the unfavourable information on the player’s value is mitigated.

While much of this is the responsibility of many individuals on the team staff, a large burden of the responsibility will fall on the team’s public relations team. It’s one reason why good, effective PR matters! Effective PR tactics will provide value to all teams, and influence a team’s success, beyond just marketing.


This piece has been presented to you by SMU’s Master of Science in Sport Management.


Front Office Sports is a leading multi-platform publication and industry resource that covers the intersection of business and sports.

Want to learn more, or have a story featured about you or your organization? Contact us today.

https://upscri.be/f32ae1/

Linkedin
Whatsapp
Copy Link
Link Copied
Link Copied

What to Read

Nov 15, 2024; Arlington, Texas, UNITED STATES; Mike Tyson (black gloves) fights Jake Paul (silver gloves) at AT&T Stadium.

Netflix Spectacle Made Tyson, Paul Top Trending U.S. Athletes of 2024: Google

The Yankees and Dodgers were among the top trending sports team searches in 2024.
Dec 1, 2024; Baltimore, Maryland, USA; Baltimore Ravens safety Ar'Darius Washington (29) tackles Philadelphia Eagles quarterback Jalen Hurts (1) on the one yard line during the first half at M&T Bank Stadium.

NFL Relaxes Drug Policy by Reducing Fines and Resetting Violation Clocks

It makes it harder to test positive for marijuana and reduces fines.
Sep 28, 2024; Ile Bizard, Quebec, CAN; Max Homa of team U.S.A. putts on the first green during the foursomes (alternate) round of The Presidents Cup golf tournament.

The PGA Tour Wants More Players to Become Social Media Stars

YouTube golf is quickly gaining ground on the professional game.
Feb 11, 2024; Paradise, Nevada, USA; Elon Musk looks on before Super Bowl LVIII between the San Francisco 49ers and the Kansas City Chiefs at Allegiant Stadium.

Can Elon Musk’s X Fix Its Rampant Fake Sports News Problem?

Little is known about how X will enforce its new policy aimed at parody accounts.

Featured Today

Nov 2, 2024; Denver, Colorado, USA; Detailed view of a Wilson NBA basketball held by a referee during the second half between the Utah Jazz against the Denver Nuggets at Ball Arena

‘Obvious Weak Point’: Refs Remain an NBA Gambling Concern

A season after Jontay Porter, the biggest risk may not be players.
Nov 2, 2024; Ann Arbor, Michigan, USA; Michigan Wolverines cheerleader runs with a flag before the game against the Oregon Ducks at Michigan Stadium.
opinion
December 7, 2024

College Football’s Billionaire Backer Era Begins

Is this the new normal in CFB recruiting?
LA Galaxy forward Dejan Joveljic (9) celebrates with midfielder Riqui Puig (10) after scoring a goal against Seattle Sounders FC in the second half in the 2024 MLS Cup Western Conference Final match at Dignity Health Sports Park
December 6, 2024

With or Without Messi, Major League Soccer Is Barreling Into the Future

After the Cup final, the league looks to accelerate its growth.
Dec 18, 2022; Lusail, Qatar; FIFA president Gianni Infantino claps during the awards ceremony after the 2022 World Cup final between Argentina and France at Lusail Stadium.
December 2, 2024

FIFA Wants More Matches. Resistance Is Growing Inside the Global Soccer World

Resentment and frustration over expanded schedules is nearing a breaking point.
FIFA

Saudis Awarded 2034 World Cup in Uncontested Vote

Saudi Arabia was the only option after Australia decided not to bid.
May 20, 2024

Top Sports Business Jobs This Week (May 2024)

Each week, our staff combs through the thousands of job listings from…
The stands at the Solheim Cup
September 13, 2024

LPGA Apologizes for Solheim Cup Fan Bus Debacle That Left Stands Half-Empty

The USA-Europe women’s team golf event teed off Friday morning.
Sponsored

How UBS Crafts Impactful Partnerships Across Sports, Arts, and Culture

As UBS continues to expand its impressive array of sports and entertainment partnerships, the company solidifies its position as a leader in wealth management.
October 3, 2022

Real Madrid President Renews Call for Super League

Real Madrid’s president believes that soccer is losing ground.
August 10, 2022

PGA Tour Touts Projected Earnings to Keep Players

The PGA Tour is asking its players to consider their potential futures.
August 10, 2022

Bayern Munich to Make Growth Push in U.S. Market

Bayern Munich is looking to expand its reach in the U.S.
Nintendo-logo
August 3, 2022

Nintendo Profits Underwhelm, Switch Sales Decline

Nintendo failed to meet expectations in the company’s latest earnings report.