• Loading stock data...
Thursday, April 25, 2024
  • -
    days
  • -
    hours
  • -
    minutes
  • -
    seconds

How Social Media Affects How Front Offices Act

The impact of signaling in trade markets and what teams can do.

(photo via SB Nation)


The real-time nature of platforms such as Twitter, but also of Facebook and Instagram, have completely upended sports journalism, and as a result, has also changed the way fans have consumed their media. It’s also no secret that these same platforms are looking for further integration via live streaming rights. However, social media has also changed the way front offices are operating, and may continue to do so, as they reach the so-called economic equilibrium in the new world order.

One way that social media can affect front office decisions is through signaling.


A Primer On Signaling

While the linked paper focuses on the job market, signaling theory applies to many other aspects of life — including free agency in sports and trade market (which essentially boils down to a job market anyways).

Signaling is exhibited in markets where there is asymmetric information — that is, when one party has more information than the other. In Spence’s model, education acts as a signal to employers about their capabilities. If the employer has the perception that a college degree is more likely to result in a good employee, they will also have a more positive outlook on a job applicant with a college degree.

This is actually extremely valuable in the real-world, where both sides benefit: good applicants are more likely to invest in education (with bad applicants being less likely to invest due to the costs of signaling), and employers are more likely to gain, with the assumption of costly signals.


Signaling in the Trade Market

Signals also appear in sports, particularly in both the trade and free agency market. My focus here will be on trades.

A good example applies to players who are being shopped on the trade market.

If a team is actively looking to trade a player, it is because they are not receiving sufficient value from them — the cost being either the monetary value (which especially matters in salary cap leagues, but also in non-salary cap leagues), playing time, or a negative effect on culture. If there are two teams, A (the giver) and B (the receiver), and B knows that Team A has been looking to trade a player, it can act as a signal that there is something wrong with them.

Perhaps this player is mean to his/her teammates. Maybe they don’t practice very hard. Either way, there is some invisible information that is being conveyed when the player is being shopped.

Since all teams are looking to extract maximum value out of trades, it is rational that Team A would downplay trade rumours, which would decrease their own leverage in trade negotiations.

We saw this happen just last year in the NBA, when Kings GM Vlade Divac adamantly denied claims that his team’s franchise player, DeMarcus Cousins, was on the trade market — just two weeks before trading him during the 2017 All-Star Weekend.

And these denials are less effective than ever: in sports such as the NFL, NBA, NHL, and MLB, where reporters such as Adrian Wojnarowski consistently break trades, rumours, and signings, teams (and fans) are less likely to be fooled by general managers’ and team officials’ attempts to protect their player’s value.


How Signals Can Be Used for Good

Or, rather, how teams can leverage signaling theory for their own advantage.

If we split player value into tangible performance (i.e.: goals, points, assists, etc.), and intangible performance (i.e.: leadership, competitiveness, work ethic, etc.), it becomes immediately clear that, while intangible performance is important, measuring it also becomes a qualitative and imprecise science.

Much like the practice of hiring employees in traditional labor markets, measuring intangible performance comes down to the use of signals.

Signals including number of teams the player has played on, draft position, body language, and interviews all contribute to the evaluation of a player — whether this evaluation is implicit or explicit.

Since a team’s utility function will only comprise of observed variables, and since this model is more likely than not to be a mental model, front offices will place a greater weight on what they can see.

With math, there are many techniques to control for the effect of unobserved variables. Techniques such as instrumental variables and first differencing exist to help with this problem.

But if a team primarily uses mental models to evaluate intangible performance, this simply isn’t possible.

Consider this example: if there are only three possible variables to be used in evaluating intangible performance — leadership, competitiveness, and work ethic, but one of those variables are masked (say work ethic), a greater weight will be placed on the remaining two variables. Any signal that indicates leadership ability or competitiveness will be factored into an evaluation of a player, while work ethic will be ignored.

In this example, if a player’s work ethic is poor, the prospective team would have no way of knowing this.

Similarly, this can also be used in real trade markets — when unfavourable information about a given player is released, a team should release more information such that it acts as a positive signal and counterbalances the negative signal. This ensures that the negative effect of the unfavourable information on the player’s value is mitigated.

While much of this is the responsibility of many individuals on the team staff, a large burden of the responsibility will fall on the team’s public relations team. It’s one reason why good, effective PR matters! Effective PR tactics will provide value to all teams, and influence a team’s success, beyond just marketing.


This piece has been presented to you by SMU’s Master of Science in Sport Management.


Front Office Sports is a leading multi-platform publication and industry resource that covers the intersection of business and sports.

Want to learn more, or have a story featured about you or your organization? Contact us today.

https://upscri.be/f32ae1/

Linkedin
Whatsapp
Copy Link
Link Copied
Link Copied

What to Read

Sponsored

How Daily Fantasy Sports Solved NBA Fantasy

The remarkable growth of the #1 Discord sports server in the world.
Covers of Sports Illustrated with photographs by Walter Iooss Jr. are on display at the Oklahoma City Museum of Art Thursday, March 3, 2022.

Sports Illustrated Reportedly Used AI to Create Stories

SI reportedly used AI to create articles and author profiles for stories.
A former NBA employee posted to the league's Facebook account to voice labor discontent.

Former NBA Employee Calls Out League for Poor Pay, Benefits

The NBA’s Facebook page had a deleted post about labor issues.
Sponsored

The Pickleball Effect: How Tech Amplifies Sports From Niche to Notorious

A closer look at what defines the niche sports fan.
podcast thumbnail mobile
Front Office Sports Today

Austin Ekeler on NFL Free Agency Drama

0:00
0:00

Featured Today

Everything You Need To Know About the Legal Attempts To Kill the ACC

Four lawsuits involving the conference, Clemson, and FSU could determine the future.
April 20, 2024

A Bare-Knuckle Fighter Won His Pro Debut. The Far Right Scored a Marketing Win

With Proud Boys sponsoring him, experts say extremist groups will use his success to elevate their ideologies and recruit new believers.
April 7, 2024

Women’s Basketball Finally Has a TV Deal to Match the Excitement. Now What?

A lucrative new media-rights contract could rectify problems of the past, but the future of March Madness media rights is anyone’s guess.
Mar 16, 2024; Washington, D.C., USA; North Carolina State Wolfpack forward DJ Burns Jr. (30) cuts the net after defeating the North Carolina Tar Heels for the ACC Conference Championship at Capital One Arena.
April 6, 2024

How Two College Seniors Helped DJ Burns Cash In on a Final Four Run

Two college seniors are facilitating deals for NC State’s big man.

Careers

Powered By

Careers in Sports

Looking for a new job? Check out these featured listings and search for openings all over the world.
Live Nation
Multiple - USA Careers
Adidas
Multiple - USA Careers
FanDuel
Multiple - USA Careers

Top Sports Business Jobs This Week (April 2024)

Each week, our staff combs through the thousands of job listings from…
August 10, 2022

PGA Tour Touts Projected Earnings to Keep Players

The PGA Tour is asking its players to consider their potential futures.
October 3, 2022

Real Madrid President Renews Call for Super League

Real Madrid’s president believes that soccer is losing ground.
Sponsored

Rapid Returns: How Technology Is Getting You Back to Your Seat

How Oracle’s POS technology is helping fans get back to their seats faster.
August 10, 2022

Bayern Munich to Make Growth Push in U.S. Market

Bayern Munich is looking to expand its reach in the U.S.
Nintendo-logo
August 3, 2022

Nintendo Profits Underwhelm, Switch Sales Decline

Nintendo failed to meet expectations in the company’s latest earnings report.
manfred_at_microphone
August 19, 2021

MLB Owners Propose $100M Salary Floor

Major League Baseball owners have proposed a $100 million payroll minimum for MLB’s 30 teams and a lower luxury tax threshold.
nfl_logo
July 23, 2021

NFL to Players: Get Vaccinated or Pay the Price

The NFL’s threatening to drop the financial hammer on un-vaccinated players and teams that cause forfeited games in 2021, according to memo.