Wednesday, April 15, 2026

Shot Callers: Keith Wachtel, Chief Business Officer, NHL

The National Hockey League, like many of America’s professional sports leagues, is adapting to the growing legalization of sports betting in the United States. With teams in Las Vegas and New Jersey, the league is in a unique position to be on the forefront of this phenomenon.

In the latest episode of Shot Callers, FOS Editor Ian Thomas chats with the NHL’s Keith Wachtel about the league’s approach to the sports betting space and the new opportunities it presents in America as well as Europe.

Edited highlights appear below:

On the current state of the NHL and sports betting (0:18)

Wachtel: “We are very happy obviously with the partnerships that we created last year. We like to call it the hat trick of sports betting partnerships. What’s great about it is they’re all a little bit different, right? I mean, anytime you have a category where you make a non-exclusive, which is not traditional in our business for most categories, you really have to find something of value for each of your partners. And we’ve been able to do that. They’re all a little bit unique in what they have, not only from the rights that they have, but also from the data opportunity that they’re going to implement. We couldn’t be happier.”

SEE MORE: Shot Callers: Scott Warfield, Managing Director of Gaming, NASCAR

On upcoming player and puck tracking and how it affects the league’s sports betting strategy (02:21)

Wachtel:”We realized quickly that this data is probably as valuable, if not more valuable, to the gaming operators than it is to anyone else. It’s now opened up really this opportunity that we see here because the baseline data that everyone has to access is nice, but it’s been there forever…That’s again where we see the millennials and gen z’s really engaging with you is on ‘who’s going to take the hardest shot today?’, ‘who’s going to skate the fastest?’ Those fun prop bets, but not only from a sports betting standpoint, right? Because that’s limited because of legislation, but the opportunity to partner on predictive gaming and social gaming where everybody can participate and they can participate for prizes and unique experience and things like that. So for us, that’s really where we see the opportunity with puck and player tracking.”

On opportunities to grow in Europe thanks to the betting market there (05:00)

Wachtel: “So from a global basis, we think there’s a great opportunity for us given the maturity [of legalized betting] in the European market. It’s already there. One of the things that we need to figure out, which we’re working on, is technologies that will allow foreign gaming operators to have a presence in our game broadcasts, which right now we can’t. The game broadcasts are generally feeds that are taken from a US or Canadian broadcast. We’re working on technology now that might allow an operator in Russia to be watching on a Russian broadcast and be able to see those advertisements or that brand in those games. If we can do that, I think that’s going to be a game changer for our business overseas.”

SEE MORE: Shot Callers: TJ Adeshola, Head of U.S Sports, Twitter

On technology continuing to play a vital part in the league’s growth (05:58)

Wachtel: “I think our biggest opportunity to grow revenue, but also change a little bit the way that people view the game or the games being played, is through technology. I think we see it with the Apple iPads on the benches, which players and coaches universally have been have been using. The advent of our coaching application, which was introduced this year at the All Star game and now the GMs got together in Vancouver to talk about perhaps a GM app, which would provide them with something unique. So for us, I think technology is key. The reason why I think we’ve been successful is you think about the technology first, what it is that you want to do, and then you find the right partner.”

This field is for validation purposes and should be left unchanged.

Sign up for
The Memo Newsletter

Get the biggest stories and best analysis on the business of sports delivered to your inbox twice every weekday and twice on weekends.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Linkedin
Whatsapp
Copy Link
Link Copied
Link Copied

What to Read

Pile of Famous Athletes Quietly Invested in Kalshi Months Ago

WNBA stars Diana Taurasi and Breanna Stewart are among the group.
Matthew Schaefer/Front Office Sports

Matthew Schaefer Has the Hockey World in His Thrall

The teenage Islanders defenseman cannon-balled into the NHL.

NHL Playoff Race Tightens As Coaching Shake-Ups Fuel Wild Finish

Coach firings and a muddled playoff chase mark the regular season’s end.
The PWHL regular season game between the Seattle Torrent and the New York Sirens at Madison Square Garden on April 4, 2026 in New York, New York USA.

PWHL Breaks Women’s Hockey Attendance Record With MSG Game

League cofounder Billie Jean King called it “the realization of a dream.”

Featured Today

blake griffin

Inside Blake Griffin’s Rookie Season at Prime Video

The six-time All-Star was initially hesitant to enter the media space.
April 9, 2026

College Athletes Are Ignoring NCAA Gambling Bans

“We were going to bet regardless,” says one former D-I athlete.
April 8, 2026

Why Did FIFA Do a Deal With an Obscure Prediction Market?

The product is scheduled to launch on Thursday.
Mar 28, 2026; Houston, TX, USA; Illinois Fighting Illini forward David Mirkovic (0) and center Tomislav Ivisic (13) react in the second half against the Iowa Hawkeyes during an Elite Eight game of the South Regional of the men's 2026 NCAA Tournament at Toyota Center.
April 4, 2026

Loopholes Enable Int’l College Basketball Players to Cash In

Schools have scrambled to find a way to compensate international players.

Fundamentals: Women in Sports

Welcome to the latest episode of Fundamentals, a Front Office Sports interview…
September 22, 2020

Fundamentals: USTA CEO Michael Dowse

Dowse, the CEO and executive director of the national governing body for tennis, discussed the unique challenges of a fan-less US Open and growing the sport in the U.S.
November 17, 2020

Fundamentals: Women In Esports

On this episode of Fundamentals, three guests join the show to discuss the opportunities for women in the gaming industry, as well as the challenges they face.
Sponsored

From Gold Medalist to Business Founder

Allyson Felix on investing in women’s sports and what comes next for track & LA28.
July 28, 2020

Fundamentals: RISE CEO Diahann Billings-Burford

Diahann Billings-Burford is the CEO of RISE, a national nonprofit whose mission is to use sports as a means of eliminating racial discrimination and acting as a vehicle for social justice and societal equality.
July 24, 2020

Fundamentals: MLL Commissioner Sandy Brown

Sandy Brown — commissioner of Major League Lacrosse — discusses the logistics and realities of the league’s return to play with a single-location tournament format, along with the growth of the sport as a whole.
July 17, 2020

Fundamentals: Evil Geniuses CEO Nicole LaPointe Jameson

Nicole LaPointe Jameson, CEO of professional esports team Evil Geniuses, discusses the state of esports and what is next for the organization.
July 16, 2020

Fundamentals: The Launch of VaynerGaming

VaynerGaming division lead Darren Glover and VaynerSports EVP Mike Neligan join the show to discuss the new division, and the future of commercial opportunities in esports.