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Thursday, March 28, 2024
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AT&T Answers Calls

MLS celebration
Photo Credit: Troy Wayrynen-USA TODAY Sports
AT&T is set to issue credits for its customers subscribed to premium sports channels on DirectTV, including MLB Extra Innings and MLS Direct Kick. The refunds will be for customers who have already made payments for this season and future charges will be postponed.

The company is also extending its cancellation policy until two weeks following the restart of action. Other providers haven’t been as receptive to consumer requests for demands. Comcast has said it would wait until leagues make their plans known before following a rebate plan for premium channels. The Premier League announced last week that its clubs will have to refund millions to broadcast partners, which pay the teams upfront for rights, unlike in the U.S.

Approximately 80 million U.S. cable customers pay $20 a month for sports, not including premium offerings like the MLB and MLS channels, and they are unlikely to see refunds.

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